The Information We Care For

Information You Choose to Share

When you contact Cape Azur, you may choose to provide:

• Your first and last name

• Your email address

• Your telephone number

• The type of experience you are considering

• Your preferred timing

• The anticipated number of guests

• Details about the people, occasion, or feeling you would like the experience to create

• Your newsletter preference

• Information included in subsequent emails or conversations

We ask that you not send sensitive information—such as financial account information, government identification numbers, or private medical information—through our website forms or ordinary email.

Information Collected When You Visit

Like most websites, ours receives certain technical information when you visit. Squarespace, our website platform, may collect information such as:

• Your IP address

• Browser, device, and network information

• The website or source that directed you to Cape Azur

• Pages you visit

• Links and buttons you select

• General website interactions

• Dates, times, and duration of visits

• General geographic information

• Cookie and similar technology identifiers

We use this information to understand how visitors experience the website, maintain its security and performance, and identify ways to improve it.

How We Use Your Information

We may use the information you provide to:

• Confirm that we received your inquiry

• Personally review and respond to your request

• Learn more about the experience you are imagining

• Develop thoughtful recommendations or proposals

• Communicate about availability, timing, services, and next steps

• Maintain appropriate records of our conversations

• Operate, secure, and improve the Cape Azur website

• Understand general website traffic and activity

• Detect and prevent spam, fraud, or misuse

• Meet legal, accounting, or regulatory responsibilities

• Protect the rights and safety of Cape Azur, our clients, and others

We will not use an inquiry as permission to send unrelated marketing emails.

Communication, With Your Permission

Communications About Your Request

When you submit an inquiry, we may send an automated acknowledgement followed by a personal response from Cape Azur.

These communications relate directly to your request and may include questions, recommendations, availability, proposals, or other information necessary to continue the conversation.

You may receive these service-related communications whether or not you subscribe to our newsletter.

Newsletter and Marketing Communications

Cape Azur sends newsletters and other marketing communications only to people who have voluntarily chosen to receive them.

Submitting an inquiry does not automatically subscribe you to our newsletter. Newsletter consent is presented as a separate choice.

You can unsubscribe at any time by selecting the unsubscribe link in an email or contacting us at concierge@capeazur.com. Unsubscribing from marketing emails will not prevent us from responding to an active inquiry or communicating about an experience you requested.

How Information Is Handled

When We Share Information

We do not sell or rent personal information.

We may share limited information with trusted providers when it is reasonably necessary to operate our website, respond to you, or coordinate an experience you have chosen to pursue.

These providers may include:

• Squarespace, which hosts our website and provides forms, analytics, contact-management, and email-campaign services

• Email and data-storage providers

• Website security and spam-prevention services

• Google reCAPTCHA or similar services used to protect our forms

• Professional advisers such as attorneys, accountants, and insurers

If you move forward with a Cape Azur experience, we may also share limited information with carefully selected experience providers when necessary to develop or deliver what you requested. When appropriate, this sharing will happen with your knowledge and will be addressed further in your proposal or client agreement.

We may disclose information when reasonably necessary to comply with the law, respond to a valid legal request, investigate fraud or misuse, or protect the safety and rights of Cape Azur and others.

If ownership of the Cape Azur business changes, relevant information may be transferred as part of that transaction, subject to applicable law and appropriate protections.

What We Will Not Do

Cape Azur does not:

• Sell or rent personal information

• Give inquiry information to other companies for their independent marketing

• Enroll someone in our newsletter simply because they contacted us

• Use information submitted through our inquiry or newsletter forms for third-party behavioral advertising

• Ask for more information than we reasonably need to begin a conversation

If these practices ever change, we will update this Privacy Policy and provide any choices required by law.

Cookies and Website Analytics

Our website uses cookies and similar technologies that help it function properly. Squarespace may also use analytics and performance technologies to help us understand website activity.

Our cookie banner allows visitors to accept, decline, or manage non-essential cookies where those choices are available. You can also use your browser settings to block or delete cookies.

Blocking certain cookies may affect website features or reduce the completeness of our analytics information.

Third-party websites or services linked from our site may use their own cookies and technologies. Their practices are governed by their respective privacy policies.

Your Choices and Our Responsibilities

How Long We Keep Information

We keep personal information only for as long as it remains reasonably useful for the purpose for which it was collected.

Unless there is a legitimate reason to keep it longer, an inquiry that does not become an active client relationship will generally be deleted or anonymized within 24 months of our last meaningful contact.

Information relating to an active or completed client relationship may be retained longer when necessary for business, legal, accounting, insurance, or recordkeeping purposes.

Newsletter subscription information may be retained until you unsubscribe or request deletion. We may retain a limited record of an unsubscribe request so that we can continue honoring it.

When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it.

How We Protect Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

No website, email transmission, or electronic storage system can be guaranteed to be completely secure. For that reason, please avoid sending particularly sensitive or confidential information through our website or ordinary email.

Your Choices and Privacy Rights

Depending on where you live, you may have the right to:

• Ask what personal information we maintain about you

• Request a copy of certain information

• Correct inaccurate or incomplete information

• Request deletion of information

• Withdraw consent

• Unsubscribe from marketing communications

• Ask how your information has been used or shared

• Appeal a decision concerning a privacy request where applicable

To make a request, email concierge@capeazur.com with the subject line Privacy Request.

We may need to confirm your identity before completing a request. We will respond personally, as promptly as reasonably possible, and as required by applicable law.

Certain information may need to be retained when permitted or required by law. We will not discriminate against anyone for making a legitimate privacy request.

A Few Additional Details

Children’s Privacy

The Cape Azur website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13.

If you believe a child has submitted personal information through the website, please contact us so we can review and, where appropriate, delete it.

Visitors From Outside the United States

Cape Azur is based in Massachusetts, United States. If you visit from another country, your information may be processed in the United States or in other locations where our service providers operate.

Privacy laws in those locations may differ from the laws where you live. Where required, we process information based on consent, responding to your request, legitimate business needs, or compliance with legal obligations.

Links to Other Websites

Our website may link to social media platforms, destinations, publications, venues, or other third-party websites.

Cape Azur does not control those websites and is not responsible for their privacy, security, or content practices. We encourage you to review their policies before providing information to them.

Updates to This Policy

We may update this Privacy Policy as Cape Azur, our website, or applicable requirements evolve.

When we make a change, we will revise the “Last updated” date at the beginning of the policy. If a change meaningfully affects how we use personal information, we will provide an appropriate additional notice.